What’s the difference?
An informative recording (also known as our
Custom tier) informs and educates your callers, making them experts on your most important products and services while they wait to speak with your team. Typically, this involves a single voice over and some music.
An informative and entertaining recording (our
Creative tier) is a little more fun — think of it as a radio play for the phone. Though we still focus on getting pertinent information across and educating callers, we keep people engaged and listening with a splash of drama and comedy.