What’s the difference?
An informative recording (also known as our Custom tier
) informs and educates your callers, making them experts on your most important products and services while they wait to speak with your team. Typically, this involves a single voice over and some music.
An informative and entertaining recording (our Creative tier
) is a little more fun — think of it as a radio play for the phone. Though we still focus on getting pertinent information across and educating callers, we keep people engaged and listening with a splash of drama and comedy.