Our fun, engaging, and informative recordings are finely tuned to your brand and they’re always onmessage, which makes them a much better choice than your favorite album or even the coolest radio station in the area. And Leave Me On Hold’s recordings are more than entertaining, they’re also helpful — they can educate callers about your services and upsell your customers before they even have a chance to speak with a human. Aside from all that good stuff, though, there is a big reason to think twice about the audio source you hook up to your phones — playing copyrighted music from the radio or a music player is a violation of copyright law! “By statutory definition, since a corporation or other company is a place ‘where a substantial number of persons outside of a normal circle of a family and its social acquaintances is gathered,’ (17 U.S.C. SECTION 101) it is a public place for copyright purposes. Whether the performance is by the playing of a CD or tape, by a radio tuned to a particular station, or via music-on-hold (which constitutes a public performance by virtue of its being a transmission to the public), permission must first be obtained in order for the use of that music to be lawful.” Basically the long and short of that legal jargon is that when your company plays music from the radio or from your favorite album over the phone, you can be sued somewhere from $500 to $20,000 per work infringed if you don’t possess the proper licenses to play that music. But how would they ever find out, you ask? The agencies like BMI and ASCAP who represent the writers and publishers that own the copyrights employ a small army of people. Their only job is to call businesses and wait to be placed on hold. If you play copyrighted music on the phone for them to hear, they will generally give you one warning. After that, they will call again to check up on you, usually multiple times. If you are caught playing copyrighted music again, the agency will then take you to court. Some judgements attempt to recover previous licensing fees that can go as far back as from the time the business began operating.

Whatever you need! We know there are lots of phone systems out there that use obscure audio file formats. We’ve worked with many of them, and we have the experience and expertise to deliver the right format for your phone system. MP3? Check. Some kind of WAV like PCM or u-Law? Of course. SND? Sure! Something else, or don’t know? We can help! Just tell us what model of phone system you are using and our sound engineers can figure out what format you need.

We’ll be in touch with you soon to ask some follow-up questions and set up your subscription. Beyond that, we’ll work with you as much or as little as you like. • Already have a script in mind? Let’s make it happen! • Need some help coming up with ideas? We’re brainstorming machines! • Want to kick back and let us do all the work? No problem! Just answer a few questions and our writers will take care of the rest.

We will assess your current equipment (if any) and make suggestions for additional equipment or replacements as necessary. We can sell you equipment at low prices, or work with equipment that you’ve purchased from a third party