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How to Write for Your Target Audience

Your on-hold message is an awesome opportunity to extend your brand straight into the ears of your customers calling in. Your on-hold message is a reflection of your company. Are you speaking to the audience you want to attract? Have no fear — Leave Me On Hold is here to lead you in the right [...]

Music or no music. That is the question.

It’s normal to want to entertain your clientele when they’re on hold for your business. You think, “everyone likes music, I’ll just have a popular song play.” Have you taken into account though how quickly your favorite song becomes the most annoying thing you have ever heard? Thankfully, Leave Me On Hold is here to [...]

The On-hold Numbers Don’t Lie

Numbers don’t lie. Whether it’s the number that pops up on your scale or the time when you wake up in the morning, numbers are concrete and factual, even if you don’t like what they say. The same could be said for your on-hold messaging strategy. You may think it’s fine and dandy, but a [...]

3 Easy Steps to On-hold Gold

Maybe you’ve been toying with the idea of deploying a creative or custom on-hold message for your business. But with a to-do list a mile long, maybe it’s not at the top of your priority list. We don’t blame you for taking care of big priorities first. But, on-hold messaging is usually the first interaction [...]

On-hold Message Pick of the Month: Park City Animal Clinic

July’s creative pick-of-the-month message comes from a local client, Park City Animal Clinic. This veterinary and animal boarding facility hoped to entertain and educate their callers. PC Animal Clinic wanted to leave them with the impression that their animals would be in the best of hands. Additionally, they aimed to remind callers that the staff were locals [...]

QUIZ! What Kind of On-hold Message Should Your Company Feature?

Are you a retail shop, a business-to-business provider, or something else entirely? Does your company brand scream fun and laughs, or more serious professionalism? No matter what your business does, there's a custom on-hold message ready to be made just for you. Take our quiz and find out what kind of on-hold message your company [...]

3 Ways to Spice Up Your Current On-hold Message

We live in a world of automation. Whether we like it or not, press 1 for English and 2 for Spanish isn’t going away anytime soon. But waiting on the phone doesn’t have to be a negative experience. Instead of the boring automated messages we hear every day, why not choose an original and exciting [...]

Back to Basics: The Importance of On-hold Messaging

Connecting with customers is essential for any successful business. But what happens when you can’t connect with a customer immediately and have to put them on hold? Should you lose the opportunity to create a relationship with a customer? No way! That’s where on-hold messaging comes into play. Although on-hold messaging has been around for [...]

This is How Your On-Hold Music Makes Customers Feel

If your business involves customers calling in to get further information or to schedule an appointment, that first phone call is your primary chance to make a great impression. And depending on what kind of music you choose for your on-hold efforts, you could be driving them away without realizing it. Bad on-hold music is [...]

The Easiest Way to Upsell Your Business

Putting your customers on hold doesn’t have to be a punishment for them. This is valuable time that you can use to upsell them, because you have their undivided attention. And it can be a win-win for both you and the customer, if you provide the right kind of information during this time. Here’s how [...]