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About Elizabeth McLain

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So far Elizabeth McLain has created 32 blog entries.

How to Write for Your Target Audience

Your on-hold message is an awesome opportunity to extend your brand straight into the ears of your customers calling in. Your on-hold message is a reflection of your company. Are you speaking to the audience you want to attract? Have no fear — Leave Me On Hold is here to lead you in the right [...]

Music or no music. That is the question.

It’s normal to want to entertain your clientele when they’re on hold for your business. You think, “everyone likes music, I’ll just have a popular song play.” Have you taken into account though how quickly your favorite song becomes the most annoying thing you have ever heard? Thankfully, Leave Me On Hold is here to [...]

Telling Your Story Makes Sales

If storytelling isn’t incorporated into your 2017 marketing strategy, then hop on the bandwagon — NOW! A tagline will only take you so far with an audience. A slogan may grab attention, but it will not guarantee your brand will hold attention. In those few precious moments you have the complete and utter undivided attention of [...]

New Year, New You, New On-Hold Message

Well here we are, the first week of February. It's that time of the year where people are digging their heels in to make sure they stick with their new year’s resolutions. By chance was one of your resolutions to help market your business, creatively and targeting your audience? You are in luck! With the [...]

Our Favorite Blogs from 2016

With 2017 well on its way, we thought we would take a quick peak back at our favorite blogs from last year. It’s always exciting to reflect on the past year’s work. So what better way to do it than with, you guessed it, another blog. Now for your reading pleasure a blog post about [...]

The Best Audiobooks of 2016

As cities grow and we’re behind the wheel more often, audiobooks have become a norm to the commuting book lover. With that, we wanted to sum up the top gems from the 2016 audiobook shelf, and praise the narrators who get us through that dreaded rush hour. I Must Say: My Life as a Humble [...]

Dealing With Upset Callers

It’s difficult dealing with upset callers. It’s near impossible dealing with upset callers when they’ve been placed on hold. If you’re part of a repair hotline or customer service call center, you probably have a higher percentage of upset callers than most. Don’t be intimidated by the task, though. We’ve gathered the most helpful tips [...]

Holiday Music Playlists

Are you dreaming of a white Christmas? Do your jingle bells rock? If they don’t now, they better be soon. We haven’t hit Thanksgiving yet, but store aisles are filling up with Christmas trees, stockings, candy canes, and Red Rider BB Guns. It’s time to start making holiday plans for your business and that includes [...]

Businesses Are Judged By Their Covers

We were taught at an early age to never judge a book by its cover. That there’s always something better on the inside. When it comes to businesses, this couldn’t be further from the truth. The very first interaction businesses have with customers may be the most important. If they don’t have a pleasant experience, [...]

Most Famous Phone Booths

The evolution of the telephone has naturally led to an evolution in telephone marketing. Leave Me On Hold has used this technology to increase the average hold time from 43 seconds to 5 minutes. This allows your business maximum opportunity to take advantage of every minute your customer is on hold. Sometimes we forget, though, [...]